Concrete itself is durable. The problem is usually the steel reinforcement inside it.
Concrete protects reinforcement by keeping it in a highly alkaline environment. Over time, carbon dioxide from the air lowers that alkalinity in a process called carbonation, and in coastal or industrial environments chlorides penetrate the surface. Once either reaches the reinforcement, the steel begins to corrode. Corroding steel expands, and that expansion cracks and spalls the concrete around it, which lets in more water and accelerates the process.
That is why cracking and spalling are symptoms rather than the problem. A repair that patches the surface without addressing the cause will fail again. We assess what is driving the deterioration before specifying a repair, and where appropriate we protect the finished surface so the cycle does not restart.
Water ingress is the other common issue, particularly in basements, retaining walls and below-ground structures. Injection systems can seal an active leak from within the structure without excavation.